24-Seven Cooling’s latest recruits are settling in well after several months at the firm and are loving
their new roles.
Ben Cobourne, 34, from Newtown, Birmingham, joined as a mature apprentice in May 2017 and has
now completed his F-Gas training course after attending college two days a week. The City and
Guilds course teaches people entering the profession about servicing/maintaining refrigeration and
heat-pump equipment containing fluorinated gases or ozone depleting substances. Students also
learn about compliance with legislation and identifying hazards so that they can work safely with
Ben describes becoming a refrigeration and air conditioning engineer as a vocational ‘calling’. He
owes his career to a chance visit from an air conditioning engineer who came to do some work at his
home. He got interested in what the engineer was doing and spoke to him about what it takes to get
into the job.
The engineer inspired him and pointed him in the right direction as to what courses and action he
“It’s a marvellous profession. In addition to being able to work for a company like 24-Seven Cooling,
it opens up possibilities for the future as far as setting up your own business and even travelling
around the world,” said Ben.
“I’ve got my qualification and I’m now going round with an experienced engineer to add more
practical experience to the theory I’ve learnt. I am really loving the job.”
Most of his time is spent on servicing and maintenance tasks, particularly at co-operative food
stores. He has also done some work at Burton and New Cross Hospital which he says can be vital in
keeping medical centres operating.
F-Gas has become a very important aspect. He describes it as the ‘future standard’ for all engineers.
Grace Watson, 23, from Great Wyrley, worked at a BUPA nursing home as a receptionist. It was
while there that she became interested in the administration aspect of the operation.
She is now working for 24-Seven Cooling as an apprentice administration assistant and is hoping to gain her
NVQ Level 2 in business administration.
Grace researched 24-Seven Cooling and had a good look at its website before deciding it was a
business she would really like to work for. So far it’s proved to be a good decision. Her role includes inputting data from the engineers’ reports into a database system and directing them to their next job.
“It’s an aspect of the work I really like. I can see where all the engineers are working at a particular
time on a computer system and then direct the nearest engineer to a particular job.”
She is attending college on a part-time basis and is a mad Harry Potter fan, describing that as her
biggest hobby in life.
Ean Jones said: “Grace has constantly got a smile on her face and has been like a breath of fresh air
in our office.
“Ben is someone who listens and learns, and has a mature approach to the job. He is eager to learn
new skills. He is a very welcome addition to the team.”